Legal Information

Privacy Policy

Effective date: 26 April 2025

1 – Who We Are

This website, cosmic-mm.replit.app (the "Site"), is owned and operated by Media Miso Pte Ltd (UEN 202433140M), a company incorporated in Singapore.
Registered office: 32 Pekin Street #05-01, Singapore 048762.

Data-Protection Officer (DPO)
Media Miso Pte Ltd
Email: hello@mediamiso.com
Address: 32 Pekin Street #05-01, Singapore 048762

2 – Scope

We comply with the Singapore Personal Data Protection Act 2012 (PDPA). When we process data of individuals in other jurisdictions (e.g. EU/UK), we also follow the core requirements of the GDPR and comparable laws.

3 – Information We Collect

Information you provide: name, email address, postal address, phone number, and any details you submit via forms, account signup, or checkout flows.
Information collected automatically: IP address, device and browser type, operating system, pages viewed, referral URL, timestamps, and cookies.
Payment information: processed securely by third-party payment processors; we store only transaction references (e.g. last 4 digits of a card number).
Communications: emails, messages, support tickets, and attachments you send us.

4 – How We Use Your Information

To provide, maintain, and improve the Site and any products or services.
To create and manage your account and process transactions.
To communicate with you (service notices, updates, marketing if you've opted-in).
To personalise content and analyse how users interact with the Site.
To secure the Site, prevent fraud, and enforce our Terms.
To comply with legal obligations and resolve disputes.

5 – Data Sharing & Disclosure

Service providers: IT hosting, payment processors, analytics, email delivery—bound by confidentiality and data-protection obligations.
Legal compliance & safety: where required by law or necessary to protect rights, property, or safety.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to reasonable safeguards.
With your consent or at your direction.
Aggregate/de-identified data that cannot identify you.

Cross-border transfers: Whenever we transfer personal data outside Singapore or the EEA, we ensure a comparable level of protection (e.g. Standard Contractual Clauses or PDPC-approved clauses).

6 – Cookies & Tracking Technologies

We use cookies and similar technologies for essential site functions, analytics, and (where consented) marketing. You may disable non-essential cookies in your browser, but some features might not work correctly.

7 – Your Rights & Choices

Access & Correction (PDPA) – request a copy of your data or ask us to correct inaccuracies.
Withdraw Consent – you can withdraw consent to processing (this may affect functionality).
Additional rights (EU/UK GDPR, CCPA, etc.) – deletion, portability, objection; honoured where required.
Opt-out of marketing – use the unsubscribe link in any marketing email or contact us.

8 – Data Security

We apply administrative, technical, and physical safeguards (e.g. TLS encryption, access controls). No system is entirely secure; keep your credentials confidential and notify us of any suspected unauthorised use.

9 – Children's Privacy

The Site is not directed to children under 13 (or under 16 in the EU/UK). We do not knowingly collect their personal data. Contact us if you believe we have inadvertently done so.

10 – Changes to this Policy

We may update this Privacy Policy from time to time. We will post the revised policy and change the "Effective date" above; material changes may be announced on the Site.

11 – Contact Information

Questions or requests? Email hello@mediamiso.com or write to Media Miso Pte Ltd, 32 Pekin Street #05-01, Singapore 048762.

Terms & Conditions

Last updated: 26 April 2025

1 – Acceptance of Terms

By accessing or using cosmic-mm.replit.app (the "Site"), you agree to these Terms & Conditions ("Terms") and to our Privacy Policy. If you do not agree, please discontinue use of the Site.

2 – Who We Are

The Site is operated by Media Miso Pte Ltd (UEN 202433140M), 32 Pekin Street #05-01, Singapore 048762.

3 – User Obligations

Comply with all applicable laws and these Terms.
Do not post or transmit unlawful, harmful, or infringing content.
Do not introduce viruses, malware, or otherwise disrupt the Site.
Do not attempt unauthorised access to other accounts or systems.
Keep your account credentials confidential and notify us of misuse.

4 – Intellectual Property

All content on the Site is owned by Media Miso Pte Ltd or its licensors and is protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-transferable licence for personal, non-commercial use. Any unauthorised use terminates this licence.

5 – Product & Service Descriptions

We strive to ensure accuracy but do not guarantee that descriptions or prices are error-free or current. We may correct errors and change information at any time without notice.

6 – Payments & Refunds

Payments are processed in Singapore Dollars (SGD) unless stated otherwise and handled by third-party processors. Refund requests are reviewed in line with any stated policy and Singapore consumer law.

7 – Disclaimer of Warranties

The Site and all content are provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law.

8 – Limitation of Liability

To the maximum extent permitted, Media Miso Pte Ltd shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data. Total liability is capped at the greater of SGD 100 or the amount you paid us in the 12 months preceding the claim.

9 – Indemnification

You agree to indemnify and hold harmless Media Miso Pte Ltd, its officers, directors, and employees from claims arising out of your breach of these Terms or misuse of the Site.

10 – Governing Law & Jurisdiction

These Terms are governed by the laws of Singapore. Any dispute shall be subject to the exclusive jurisdiction of the Singapore courts.

11 – Changes to Terms

We may amend these Terms at any time by posting the revised version on the Site. Continued use after the changes take effect constitutes acceptance.

12 – Contact Us

Email: hello@mediamiso.com
Address: Media Miso Pte Ltd, 32 Pekin Street #05-01, Singapore 048762

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